Status
All systems normalFrequently asked questions
How do I create a player profile?
Sign up with email, Apple, or Google. Pick "Player" as your role. The 4-step onboarding asks for positions, level + availability, playing style + strengths, and recent stats. The whole flow takes about 3 minutes.
Is FreeAgentsFC free?
Yes. Building a profile, being discovered, and connecting with coaches and scouts are all free. We may add optional premium features later (advanced filters, verified badges) but the core network will stay free.
How do scouts and coaches find me?
Scouts, coaches, agents, and clubs use the Discovery feed. They can filter by position, level, location, travel radius, and availability. Profiles with completed information and recent activity rank higher.
Can I delete my account?
Yes. Open the app → Settings → Delete Account. Your profile, photos, videos, and messages are permanently removed within 30 days. You can also email support@freeagentsfc.com to request deletion if you can't sign in.
I forgot my password.
On the sign-in screen tap "Forgot password?" and enter your email. We'll
send a reset link from noreply@FreeAgentsFC-app.firebaseapp.com.
If you signed up with Apple or Google, use that provider — there is no
password to reset.
Someone is impersonating me. What do I do?
Open the impostor's profile → tap the menu (three dots) → Report. Pick "Impersonation" and add a short note. Our trust & safety team reviews reports within 24 hours. For urgent cases, email support@freeagentsfc.com with a screenshot.
How do I report a bug?
Email support@freeagentsfc.com with: a short description, what you were trying to do, your phone model and OS version, and a screenshot if possible. The faster you tell us, the faster we ship a fix.
Can I use FreeAgentsFC outside the UK?
Yes — anyone can sign up and the app works globally. We're starting with the UK grassroots and non-league scene because that's where we have the deepest relationships, but the platform itself is open.
What about under-18s?
Players aged 13–17 can use FreeAgentsFC with the consent of a parent, guardian, or coach. We don't allow anyone under 13. If you're a parent or guardian and want a profile removed, email support@freeagentsfc.com.
How is my data stored?
On Google Firebase (UK / EU regions), with TLS encryption in transit and per-user access rules enforced server-side. We don't sell your data and we don't run third-party advertising. Full details in our Privacy Policy.
Is FreeAgentsFC available on Android?
Yes — both iOS and Android. If the listing isn't live in your region yet, check back soon or email us.
Still need help?
Email support@freeagentsfc.com with your account email and a description of the issue. Most replies go out within one working day.